Sunday, April 11, 2021

GE Refrigerator Evaporator Trouble

 Boy was this Ge refrigerator unpleasant to work on.  There was a lot of trash and ice all over the place.  As you can see the evaporator is unusually iced up which required us to replace a faulty component.  We finished the job and our Boise customer is very happy!

Wednesday, March 31, 2021

Whirlpool Refrigerator not Defrosting



This ice buildup on the refrigerator evaporator was caused by a bad defrost thermostat.

Thursday, May 16, 2019

Suds in Dishwasher

As a seasoned appliance repair engineer in Boise I see many different problems with appliances.  Some are difficult to identify because there many things need to be looked at – aside from potential faulty components.  In this appliance repair service call an intermittent water leak was the problem.  When I say intermittent I mean about 3 months ion between occurrences.
In the first visit the dishwasher was cycled numerous times and inspected fully.  No leaks were evident – not one drop.  The second “leaking dishwasher” call was three months later at the same house.  After inspecting for water leaks and cycling the dishwasher repeatedly no leaks were found.  We then looked inside dishwasher and saw detergent SUDS.  These suds were still evident inside dishwasher after numerous test cycles without adding dishwasher detergent.
Detergent suds are cause by one thing and one thing only – the addition of the wrong type of soap, liquid or handsoap, into the tub.  This can be caused by cross contamination such as soaking pots and pans in the sink with liquid soap and then putting them into the dishwasher.
Suds cause water leaks by seeping out the door and through the float switch orifice.

Friday, March 22, 2019

Refrigerator Defrost Thermostat


Hello, my name is Rich and I am the owner-operator of Western Appliance Services.  We do our repair work mainly in Boise, Meridian, and Eagle Idaho however, we do repair visits in Star and Kuna.
This picture shows what a defrost thermostat looks like.  It’s the part with the two wires coming from it, one pink and the other orange.  This part is what is installed on all refrigerators and its purpose is to prevent the evaporator heating element from getting stuck in the ON state.  If that happens, it could be a fire hazard.  As with many things sometimes they fail.  The result of that failure is in the background.
The frost that has accumulated on the refrigerators evaporator is the direct result of the defrost thermostat going bad.  Most refrigerators are set to go into a defrost mode every eight hours to prevent the buildup we see here.  When the defrost thermostat is bad it does not allow electrical current to the heater element.   When there is no automatic defrost then the frost will choke off air flow to the fresh food section of the refrigerator.  This is something we see every couple of month.  If you have a refrigerator problem, Western Appliance in Boise Idaho can fix it.  Thank you,
Rich 208-863-3702 13601 W McMillan Rd Boise Idaho 83713

Friday, March 8, 2019

This can damage your washers drain pump

Things that can Damage to your Washer’s Drain Pump

This damaged drain pump is the result of an Allen wrench getting stuck in the pumps impeller. You wouldn’t think a wrench would wind up in a washer would you? Ha ha, Yes, it’s one of many items I find when disassembling appliances due to malfunctioning parts. I find .22 bullets, keys, necklaces, bracelets, etc -the list goes on. I don’t think there will every be an invention to keep these items from getting inside a washing-machine’s internal workings but there IS one thing that DOES work – check clothes pockets for items before loading them in your two-thousand dollar washer :-).
This washer drain pump has seen better days. The white part of the pump is called the impeller and as you can see it has one of the three blades broken and a chunk taken out of it’s base. We carry these pumps on our appliance repair service trucks so we can make quick work out of most repairs. So, if your washer is making noise and won’t drain – we can fix it. Call Western Appliance Repair Boise anytime at 208-863-3702.

Monday, June 4, 2018

Cleaning your appliance is good.

At Western Appliance, here in Boise Idaho, we strive to make customers happy with our premium service at all times, each and every repair. 
Here we see a typical front load electric washer and a electric dryer in need of repair.  Whether we change a heater element, a belt, a roller, idler pulley, or just plain maintenance, we will clean your dryers interior the best we can.  This ensures there are no dangerous lint balls that may be ignited by the red-hot heater element when the dryer is running at it's hottest.  Lint and debris, if it's not cleaned out, can cause a reduction in air flow to components such as the blower and the motor.  When the blower overheats it's shape tends to distort and cause the dryer to "roar" or have a "rumbling" sound when it's running.  Dryer drive motors can go bad prematurely due to the increase stress of the heat.  When your dryer needs to be repaired, our service in Boise is the best you can get, guaranteed1

Rich

Friday, March 16, 2018

The best Maytag Washer ever built!!

This is a picture of a Maytag front-load washing machine built in the 1990's.  It's one of the first front load washer designs that came to market and is one of the most dependable and desired washers in Boise Idaho and throughout United States.
There are many many of the washer owners who prefer to keep these washers alive and to squeeze every inch of life that's left out of them, and for good cause.  The sheet metal is thick, the chassis is robust, the electronics are dependable and the main bearing last for years and years.  There are not many things that go wrong with these but occasionally the will need to be repaired.
A repair is not cheap but compared to the cost of a newer washer, that may need to be repaired after 3-4 years, if your lucky, fixing these washers is very practical.
I, personally, have owned this same model of washer for 20 years and it needed one repair in that 20 year span.  Try to get that dependability in a washer now?  It won't happen.  Most of the new appliances, if your lucky, will last about 7 years.  Well, I think we all now the quality of appliances built and imported into the United States - Quality is lacking.  As an Appliance Repair Boise technician at Western Appliance, I have seen my share of bad quality washers, dryers, ovens, and refrigerators.
What can an average Boise consumer like you and me do?   Well, one thing we can do is shop smart.  Don't settle for cheaply made appliances, choose your washer or dryer wisely. 
One of the best washers I have seen in Boise, is the Speed Queen washing machine.  Don't let the name fool you.  This appliance is a Maytag design through and through.  The design is a carryover of the old Maytag washer that is built to last 25 years.  It is robust!  It may be the last washer you may every buy.  The price is not cheap but the quality of this washer will keep away from costly appliance repairs for the rest of your life.    Cheers!

Rich
Western Appliance Repair Boise
13601 W McMillan Rd Boise Idaho 83713
208-863-3702