Thursday, May 16, 2019

Suds in Dishwasher

As a seasoned appliance repair engineer in Boise I see many different problems with appliances.  Some are difficult to identify because there many things need to be looked at – aside from potential faulty components.  In this appliance repair service call an intermittent water leak was the problem.  When I say intermittent I mean about 3 months ion between occurrences.
In the first visit the dishwasher was cycled numerous times and inspected fully.  No leaks were evident – not one drop.  The second “leaking dishwasher” call was three months later at the same house.  After inspecting for water leaks and cycling the dishwasher repeatedly no leaks were found.  We then looked inside dishwasher and saw detergent SUDS.  These suds were still evident inside dishwasher after numerous test cycles without adding dishwasher detergent.
Detergent suds are cause by one thing and one thing only – the addition of the wrong type of soap, liquid or handsoap, into the tub.  This can be caused by cross contamination such as soaking pots and pans in the sink with liquid soap and then putting them into the dishwasher.
Suds cause water leaks by seeping out the door and through the float switch orifice.

Friday, March 22, 2019

Refrigerator Defrost Thermostat


Hello, my name is Rich and I am the owner-operator of Western Appliance Services.  We do our repair work mainly in Boise, Meridian, and Eagle Idaho however, we do repair visits in Star and Kuna.
This picture shows what a defrost thermostat looks like.  It’s the part with the two wires coming from it, one pink and the other orange.  This part is what is installed on all refrigerators and its purpose is to prevent the evaporator heating element from getting stuck in the ON state.  If that happens, it could be a fire hazard.  As with many things sometimes they fail.  The result of that failure is in the background.
The frost that has accumulated on the refrigerators evaporator is the direct result of the defrost thermostat going bad.  Most refrigerators are set to go into a defrost mode every eight hours to prevent the buildup we see here.  When the defrost thermostat is bad it does not allow electrical current to the heater element.   When there is no automatic defrost then the frost will choke off air flow to the fresh food section of the refrigerator.  This is something we see every couple of month.  If you have a refrigerator problem, Western Appliance in Boise Idaho can fix it.  Thank you,
Rich 208-863-3702 13601 W McMillan Rd Boise Idaho 83713

Friday, March 8, 2019

This can damage your washers drain pump

Things that can Damage to your Washer’s Drain Pump

This damaged drain pump is the result of an Allen wrench getting stuck in the pumps impeller. You wouldn’t think a wrench would wind up in a washer would you? Ha ha, Yes, it’s one of many items I find when disassembling appliances due to malfunctioning parts. I find .22 bullets, keys, necklaces, bracelets, etc -the list goes on. I don’t think there will every be an invention to keep these items from getting inside a washing-machine’s internal workings but there IS one thing that DOES work – check clothes pockets for items before loading them in your two-thousand dollar washer :-).
This washer drain pump has seen better days. The white part of the pump is called the impeller and as you can see it has one of the three blades broken and a chunk taken out of it’s base. We carry these pumps on our appliance repair service trucks so we can make quick work out of most repairs. So, if your washer is making noise and won’t drain – we can fix it. Call Western Appliance Repair Boise anytime at 208-863-3702.